A Hands-On Customer Experience & Community-Building Workshop for Retailers
This practical session will help you elevate your customer experience, refresh your in-store layout, strengthen your promotional strategy, and build a loyal community both locally and beyond.
Thursday 22 January, 18:00 - 20:30, Alexanders & Co, Holywood
About the event
Through examples, activities, and easy-to-implement ideas, you’ll leave with new insights, practical tools, and a clear plan to attract more customers and keep them coming back. Whether you’re a retailer, café, service provider, or independent maker, this workshop will give you fresh inspiration and actionable steps to enhance your visibility and impact.
- What excellent customer service really looks like
- Optimising the layout and flow of your shop
- Seeing your business through your customer’s eyes
- Creating offers and promotions
- Building a strong community both in person and digitally
Session to include a fork-supper for all attendees.
This workshop is brought to you as part of Go Succeed NI. Go Succeed represents a significant investment in local entrepreneurs and businesses, funded by the UK Government.