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E-Commerce Journey

The 'E-commerce Journey' is a support package for businesses and entrepreneurs from the creative industries based in the Ards and North Down Borough Council area. 

Creating an E-commerce angle to a business merely involves setting up a digital online store. But to have a successful, thriving E-commerce channel involves much more. To manage a successful digital store is to embrace several aspects of business, many of which are not digital at all. 

 This series of 10 webinars is designed to look at different crucial steps for the Borough’s creative industries during, or in a post lockdown world.  

Be it researching who your market is, or deciding which online platform is best for you, there are many important steps that need to be thought out. Maybe it’s thinking about what your packaging choices will say about your brand; how the resultant costs sit alongside those of your shipping and affect your final price point; defining your client profile; or researching which digital options are best for your business. These are all important steps on making a successful E-commerce journey.  

Please note: This series of events is specifically tailored to businesses in the creative sector, if you are not within this sector you can register your interest for a similar series of events tailored for all sectors by emailing

E-commerce Journey 2020-21

  • mans arms and hands beside a laptop with post it notes on a board behind him

    21 January 2021 10:00 – 12:00


    At the fifth webinar in the E-commerce Journey, you will hear from professionals in the field of storytelling and narrative...

  • Boxes wrapped in brown paper with yellow ribbons

    28 January 2021 10:00 – 12:00


    The sixth webinar in the E-commerce Journey will explore packaging and shipping responsibilities ...

  • Laptop with small boxes and a small shopping trolley on top of keyboard

    4 February 2021 10:00 – 12:00


    The seventh webinar of the E-commerce Journey will feature a presentation from a creative entrepreneur who has diversified in recent years ...

  • Computer open with images on the screen

    11 February 2021 10:00 – 12:00


    The eighth webinar in the E-commerce Journey will teach local businesses about the opportunities of free open source software that can be used to market their online presence and E-commerce sites ...

  • keyboard of laptop with hands typing and emoticons of likes and emails

    25 February 2021 10:00 – 12:00


    The ninth webinar of the E-commerce Journey will feature a live presentation by a local businessperson from the Borough. They will give their insights into how they have successfully set up their own E-commerce channel for their business ...

  • Laptop screen with social media and phone open with 'likes heart' appearing

    16 March 2021 10:00


    The final event of the E-commerce Journey is a panel discussion designed to look at the pro’s and con’s of embracing social media for business ...

Book now

All events are free of charge, but registration is essential. Following registration and prior to the event, all registered individuals will be emailed a link to the respective webinar itself. You only need to register once. At registration you can choose all the events you would like to attend.

Find out more

For more information on this programme, please contact Niall Drew via email or by telephoning 028 9147 3788